Legal

Privacy policy

Effective date: October 27, 2026

renamr is a Mac app made by Musa Studios. The short version: the app renames your files on your Mac. No account sign-in is required. Your file contents stay on your Mac. Premium activation and update delivery use the limited information described below.

The renamr app

Purchases

The direct-download version uses Stripe for the optional $19.99 lifetime Premium purchase. Stripe processes payment details and may provide us with transaction, billing and receipt information. Card details are not entered in the Mac app or stored by our licensing service. See Stripe’s privacy policy.

Our Cloudflare-hosted licensing service stores a payment reference, an encrypted license key, its verification hash, activation records and randomly generated app-installation identifiers. A license can be active on two Macs. The app saves its key and a cryptographically signed receipt in your Mac’s Keychain. Receipts are periodically renewed and allow up to seven days of offline use; basic free features remain available without activation. Refunds and disputes can revoke Premium access. We keep purchase and license records while needed to provide your lifetime entitlement and meet applicable recordkeeping requirements. Unpaid checkout records are removed after 30 days.

Checkout verification uses a random capability token saved locally in your browser or the Mac app. Save your license key after purchase to restore it on another Mac. License keys, filenames and file contents are not included in update requests.

If you obtain a separate Mac App Store version, Apple handles its purchase and restoration through StoreKit.

This website

Support requests

When you use the support form or email us, we receive your name, your email address, the type of request, your message and, if you add them, your macOS and app versions. We use this only to answer you and to fix problems you report. Your request arrives as an email in our support inbox. We keep it as long as we need it to help you and then delete it. You can ask us to delete it sooner.

Who we share data with

We don’t sell or rent your personal information, and we don’t share it for advertising. The only services involved are the ones named above: Apple (App Store, optional geocoding, optional crash reports), Stripe (payments), Cloudflare (hosting and spam protection), Google Fonts, and our email service providers, which deliver and store support emails. We may disclose information if the law requires it.

Your choices and rights

You can ask us what support messages we have from you, ask us to correct them, or ask us to delete them. Email [email protected]. Depending on where you live (for example, the EU, UK or California), you may have more rights under local law, and we’ll honor them.

Children

renamr is a general-audience utility. We don’t knowingly collect personal information from children under 13. If you think a child sent us information, contact us and we’ll delete it.

Changes

If we change how renamr or this site handles data, we’ll update this page and its effective date.

Contact

Musa Studios · [email protected]